What Our Customers Are Saying
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Rebecca Alcorn, St Marys, OHStore Location: St Marys
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Bryan our salesman when we bought our dump trailer. He was very helpful and knowledgeable on the 2 models we had narrowed it down to. We would definitely buy from them when we buy our next trailer.
Mike Rowan, Dayton, OHStore Location: Dayton -
Transition was very simple, Kevin & I worked everything out on the phone I stopped in signed some papers and was back out the door in 20 minutes
Eric Jones, Dayton, OHStore Location: Dayton -
I would like say how wonderful Derek from parts was when I brought my trailer to the shop. My wiring harness was fried in the battery box. Derek came outside, got under the trailer with me to inspect all of the wiring. We went through everything in the battery box. He was not afraid to get his hands dirty and was so pleasant the entire time, so helpful. You just don't find those type of parts guys anymore. Thank you so much for your attitude and help.
Thanks again,
KennyKenny Howard, Dayton, OHStore Location: Dayton -
My name is Michael, a week ago I had an issue with the front axle I had purchased at RODOC and my warranty. The axle problem created other problems in areas of my trailer and the runability of it. Hunter in service got involved and got the process moving in the right direction! Derek in parts stayed in communication and got the warranty approved and parts to the shop in record time. The Team along with Brian and Hunter got moving on my repairs. The service mechanic that worked on my trailer was absolutely awesome. Nick the service manager kept the lines of communication open and smooth. Kurt worked with the team to assist in any way possible.
The RODOC TEAM made sure my trailer with all of this issues was fixed for my safety and for the runability of my landscaping business. The service department, in addition made repairs to my trailer fenders my braking system and my breakaway system. To say that the TEAM went over and above my expectations is an understatement.
I would recommend the RODOC TEAM for any of your trailer needs.
Respectfully MichaelMichael Boggs, Dayton, OHStore Location: Dayton -
I was Ready to go on a fishing trip when I noticed I was having trailering problems....fortunately for me Nick picked up the phone this morning and even though he didn't have to, he worked me in to salvage our vacation. He did a thorough inspection fixed us right up and gave us peace of mind for the trip...and not only did I make a new contact for all my trailering needs. I actually made a new friend too. Super guy and great service! Highly recommend these guys and I'm definitely going to be using them in the future. Thanks again Nick!
R M, Dayton, OHStore Location: Dayton -
While just passing through and staying at Wright Patterson for a few days, we developed a problem with our Master Tow Dolly. The deck pin came out and destroyed the electrical connection on the bottom of the dolly. I called Dereck and he had me send pictures. He found a wiring harness that would work for me. I came to the store and Dereck spent about 45 min with me explaining what needed to be done. He also went through the different pins, going so far as to take them out to the lot and show me the best one for my needs. I can't thank him enough. He is an asset to the company. I also took a few of his business cards and left them with the people at the Wrigh Patterson campground.
Charles Daneko, Dayton, OHStore Location: Dayton -
I will say when I first starting shopping there, I didn't have much of an expectation. Bought my first trailer there and didn't think about future business partners. After 6 trailers some bought there and some bought else where one thing is for sure. The after sales service at all trailer places doesn't exist. One thing that brought me back today was service and warranty. Nick and hunter go above and beyond to get trailers serviced, warranty and repaired on a timely manner. Business owners like us need these trailers to keep making money.My hats off to nick and hunter. Keep putting the client first and you will go far!
Pets First Nationwide, Dayton, OHStore Location: Dayton -
Best customer service I have experienced in quite some time when purchasing my Gen Y drop hitch for my truck. Spoke with Curtis over the phone, he checked his Gen Y hitch inventory and confirmed they had the model in stock before I made the your drive from Cincinnati. He spent about 30 minutes with me educating and installing the hitch for me, and overall was just a very informative and refreshing buying experience. I will definitely be back to purchase utility trailers in the future.Thanks again for such a great experience!
David Frietch, Cincinnati, OHStore Location: Dayton -
GREAT SERVICE AND EXPERIENCE!!! NICK DONE US A GREAT JOB!!!
Joseph Tilton, Conover, OHStore Location: St Marys -
Great experience! Easy to deal with and competitive pricing. Nick was great!
David Haag, Somerville, OHStore Location: St Marys -
Nick was absolutely awesome!! Fast response on all our questions and made our tight timeline work. Highly recommend. Even worth the drive all the way from central Arkansas
Shawn Mooney, Morrilton, ARStore Location: St Marys -
Nick, Chad and Andy were all great to work with in the purchasing of my new Wilson Ranch Hand trailer. Great operation and would recommend to anyone.
Andrew Hyatt, Monroe, NCStore Location: St Marys -
In short they made it easy to do business. We texted about everything to set the deal up and they didn't try to upsell me anything or waste my time. I didn't even have to call until I needed to put down a deposit. They also have really good prices. More places should work like them as it was a seamless experience, and the trailer was ready to go on the day of pickup. If I needed another trailer I would buy from them. Shout out to Ayden as he was great to work with
Vincent Fryer, Cleveland, OHStore Location: St Marys -
Went there to get info on trailer. I worked with Nick. Great service and fast. I was very happy with the service there. Definitely recommend!!
Brantley Akers, Trenton, OHStore Location: St Marys -
Great service! Trenton, Braytan and Chad helped me with all my questions. Great service team. Any trailer parts, services, or sales questin call them.
Tricia Kae, St Marys, OHStore Location: St Marys -
Very easy to deal with over the phone and setup for after hours parts pickup
Dan Wagner, Wapak, OHStore Location: St Marys -
Call in the morning. Went that afternoon trailer was ready to go. Thanks Ayden appreciate your help.
Martin Porter, St Marys, OHStore Location: St Marys -
Fast friendliest polite and funny great people.
DK Transporter, Delphos, OHIO -
Got a fair deal on a trailer
Wes Jessica Walton, Delphos, OHIO -
Can deliver after hours.
John Beck, Delphos, OHIO -
It must be a good place if my work continues to send their trucks there for service
Michael C, Delphos, OHIO -
Great service.
Charles Davis, Delphos, OHIO -
Delivered just what I asked for.
Brent Davies, Delphos, OHIO -
Fast service and very polite people
Karen Sanders, Delphos, OHIO -
Roger runs a really good business. Highly recommend.
Jeremy Brinkman, Delphos, OHIO -
The staff was very respectful and knowledgeable.
Tim McIntire, Delphos, OHIO -
Great facility to have truck or trailer repairs made! Smaller family owned company that pays attention to detail with exceptional service to get you back on the road in a timely manner. 5/5 highly recommend!
Tylor Gillum, Delphos, OHIO
Great business to work with! They dropped everything to help us in a pinch with a trailer repair. Before we knew it we were back on the road and fixed up. So grateful.